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Click HereWhat is Celebrations Passport®
Celebrations Passport® is an annual membership that auto-renews and offers free standard shipping / no service charges on eligible gifts delivered weekdays across the 1-800-Flowers Family of Brands—plus exclusive member offers and seasonal surprises throughout the year.
How do I sign up for Celebrations Passport®?
We are currently not accepting new enrollments into the Celebrations Passport® Program; however, existing Members can continue to use and renew their membership.
How do I renew my membership?
Your Celebrations Passport® membership is automatically renewed and billed annually, at the then-current rate, to the method of payment used at the time of enrollment or any eligible method of payment on file.
Before your renewal, we’ll email you a reminder with your upcoming renewal details, including the renewal date, membership renewal fee and where to find more information. After your membership renews, you’ll receive a confirmation email.
To renew early or update your payment method, visit https://www.1800flowers.com/account/passport.
How do I turn off auto-renewal for my membership?
To stop auto-renewal for your Celebrations Passport® membership, you can choose one of the following options:
Online: Sign in to your account at https://www.1800flowers.com/account/passport and click on the Turn Off Auto-Renew button.
Email: Contact us at managesubscriptions@1800flowers.com.
Phone: Call 1-844-810-6091 to speak with a customer service representative.
Be sure to update your renewal settings before your renewal date. If you turn off Auto-Renew, your membership will still remain active through the end of your current term."
Where can I see my membership status or expiration date?
To check your membership status or auto-renewal date, sign in at https://www.1800flowers.com/account/passport. There, you can also update your payment method and manage auto-renewal.
How do I contact Customer Service about my Celebrations Passport® membership?
If you have questions about your membership, or need help managing your auto-renewal setting, our dedicated Loyalty Care Team is here to help:
Email: managesubscriptions@1800flowers.com
Phone: Call 1-844-810-6091
Customer service hours and response times may vary during peak seasons and holidays.
Do I need to be signed in for my Celebrations Passport benefits to apply?
Yes. To receive Free Standard Shipping/No Service Charge and other member benefits, you must be signed in with the email address used when you enrolled in Celebrations Passport®.
If placing an order by phone, be sure to provide the same email address associated with your membership so our team can apply your benefits correctly.
What qualifies for Free Standard Shipping with Celebrations Passport®?
Free Standard Shipping is available on most carrier-delivered products that are eligible for weekday delivery using a Standard or Ground shipping method or that would otherwise incur a Standard Charge, as defined on 1-800-Flowers.com and our Affiliate Websites.
Eligibility is based on the specific item and its delivery options. Shipping eligibility may also vary based on destination zip code or product restrictions. Any applicable shipping charges or surcharges will be shown during checkout based on your product selection and delivery details.
What qualifies for No Service Charge with Celebrations Passport®?
Most florist-delivered gifts across our Family of Brands qualify for No Service Charge under your Celebrations Passport® membership when scheduled for weekday delivery two or more days from the order date.
Same-Day, Next-Day, and Weekend delivery options are available but may include an additional expedited surcharge. Eligibility and fees will be shown during checkout based on your delivery selection.
As a Celebrations Passport® member, what are expedited delivery surcharges?
Expedited delivery surcharges apply when you choose Same-Day or Next-Day Delivery for qualifying products. A Saturday Delivery surcharge may also apply for both Local Florist Delivery and Direct Shipped items.
During peak seasons and holidays, we offer additional delivery options. In some cases, surcharges may apply, and any applicable fees will be clearly displayed when you select your delivery date at checkout.
Do wine gifts qualify for Free Shipping with Celebrations Passport®?
"Wine gifts do not qualify for Free Standard Shipping, but Celebrations Passport® members enjoy a discounted flat-rate shipping fee of one cent ($0.01) on eligible wine gifts, where permitted by law.
Shipping availability and restrictions vary by state, and all applicable fees will be displayed during checkout."
Which brands are included in the Celebrations Passport® membership?
Your Celebrations Passport® membership gives you access to free standard shipping and no service charges across our Family of Brands, including: 1-800-Flowers.com® Harry & David® Cheryl’s Cookies® The Popcorn Factory® Shari’s Berries® PersonalizationMall.com® FruitBouquets.com® 1800Baskets.com® Wolferman’s Bakery® Simply Chocolate® Things Remembered® Celebrations.com® Vital Choice®
Plus, members can apply their $3.99 stand-alone greeting card benefit on CardIsle.com.
Can I use Celebrations Passport® benefits on multiple brands in one order?
Yes! You can enjoy Free Standard Shipping / No Service Charge on weekday delivery of eligible items across multiple brands in one transaction, as long as you're signed in and the products qualify.
What happens if I update my email address?
Celebrations Passport® is tied to the email address you used at enrollment and cannot be transferred to a new email address.
If you need to use a different email, contact us at managesubscriptions@1800flowers.com or call 1-844-810-6091.
Can I share my Celebrations Passport® membership with someone else?
Celebrations Passport® is for individual use and is tied to the email address used at the time of enrollment. To ensure benefits apply, the enrolled member must be signed into their account when placing an order or calling customer service.
What are the Quarterly Celebrations Passport Events?
These exclusive events feature limited-time deals, curated collections, and surprise offers across our Family of Brands—available only to Celebrations Passport® members.
To make sure you don’t miss out, be sure you're signed up for Email, SMS, and Push Notifications through our mobile app. We’ll also highlight upcoming events on our websites and in the app.
How do I receive Early Access and Invitations?
Want to be first in line for select sales, product launches, and exclusive member experiences? Make sure you're opted in to Email, SMS, and Push Notifications through our mobile app so we can keep you in the loop wherever you shop.
You can update your preferences in your My Account settings or through the app. Because when something exciting drops, you’ll want to be the first to know.
Do Celebrations Passport® members get special pricing on stand-alone greeting cards?
"Yes! Celebrations Passport® members can enjoy $3.99 pricing on stand-alone greeting cards (regularly $5.99) by using promo code CARDS at checkout.
Just add an eligible greeting card to your order and enter the code CARDS to receive the discounted price. Offer may vary by brand and is subject to availability."